Privacy Statement for

This policy covers how Midlands Health Network, ("us", "we" or "our") treats personal information that it collects and receives on the website We use information shared with us for the sole purpose of running and improving our services. This policy tells you what information we collect, how we use and share information, and finally, how you can contact us with questions or concerns.

What information do we collect?


You may browse and access information on the website without providing any personal information.  

However, you can disclose personal information via the "Email Us" or "Contact" options on the website.  When you communicate with us electronically, we may keep those communications in order to respond to them and improve the quality of our services and our support.  We recommend you do not disclose any personal health information using the "Email Us" or "Contact" options on the website.

We will keep your personal information secure and will not disclose it to any unauthorised third party. If you want to check personal information that we hold, please contact


Cookies are small files that are placed by a website and reside on your computer and are recognised when you visit or re-visit a website. A cookie does not contain any personally identifiable information. It can provide details of your IP address, the computer platform that you use (eg Macintosh or Windows), the browser that you use (eg Microsoft Explorer or Mozilla) and what domain you are accessing the server from. With this information the following can be achieved:

  •  Track traffic patterns to a website

  • Ensure that the most relevant content is being shown

  • Allow you to enter certain site member services without having to log in each time you visit

  • Ensure faster web page access in certain situations.

    Tracking Technologies & Third Party Cookies

    The use of cookies by our service providers is not covered by our privacy policy. For example, we use Google Analytics, a third-party tracking service, which may use cookies to track non-personally identifiable information about our visitors to our site for the purposes of monitoring usage and volume statistics. We have no access to or control over these cookies and this privacy policy  does not cover the use of cookies by any third-party. We encourage you to review Google Analytics privacy policy at

    Third parties

    We do not sell, rent, supply, give up or lease out any user or customer information to any third parties. We will only disclose information about you or your use of the website and/or services without your prior permission if we have a good faith belief that such action is necessary to.

  • Conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law

  • Protect our rights or property or those of our related companies
  • Act to protect the interests of our, or our related companies, customers or personnel.


The use of ManageMyHealth is not covered by our privacy policy. We encourage you to review ManageMyHealth privacy policy at

Partners and linked websites

This privacy policy only relates to the website. You are encouraged to review the privacy statements and policies of websites you choose to link to from our (or any other) website so that you can understand how those websites collect, use and share information.

You should be aware that we are not responsible for the privacy policies or other content on websites linked to or from the website.  However, if you find privacy or content problems with websites linked to or from the website, we would appreciate being notified so that we can take the appropriate action.  Contact

Changes to this privacy policy

In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time. Any changes will take effect immediately they are posted on the website. Wherever possible we will notify you of any changes to this policy, but in the event that we do not, your continued use of our services indicates your acceptance of the particular policy that is posted on the website at the time of use.

Right of access to your information

You have the right to be informed of the information that we hold about you and to have it changed, corrected or deleted. To find out more about how to do this, please contact us.